Just started to have a look at the Dyantrace AJAX tool which can give a very clear picture of the actual end user performance when he is working on a browser.
It breaks down the request response time on the browser into network time, server response time, embedded image/javascript download times, javascript execution time to render the page, etc.
Even before starting a performance test with any of the load test tools, a simple study of requested pages of the application with Dynatrace tool can provide probably lots of pointers to start tuning the application.
http://ajax.dynatrace.com/pages/
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